Service management
BetaJira Cloud
By Atlassian
Creates a Jira issue per alert with an Atlassian Document Format description, severity labels and project priority mapping.
What you can connect
Capabilities and availability
Each capability has its own setup and status. Review the details before enabling it for your organisation.
Notifications
BetaSetup available in the console
Issue creation and the health check are complete. Closing an issue on alert resolution is not implemented because the workflow transition ID is project-specific and guessing one moves tickets into the wrong state.
Ticket creation
BetaSetup available in the console
Issue creation and the health check are complete. Closing an issue on alert resolution is not implemented because the workflow transition ID is project-specific and guessing one moves tickets into the wrong state.
What to know before connecting
Issue creation and the health check are complete. Closing an issue on alert resolution is not implemented because the workflow transition ID is project-specific and guessing one moves tickets into the wrong state.
More in Service management
Service management
Atlassian Cloud (Jira, Confluence)
SAML 2.0 single sign-on for Jira Software, Jira Service Management, and Confluence Cloud through Atlassian Guard. SCIM user provisioning from Qorionix is not available.
Service management
Zendesk
SAML 2.0 single sign-on for a Zendesk Support instance.
Service management
Freshservice
Creates a Freshservice ticket per alert with severity mapped to priority and the fields rendered as a table in the ticket description.