Skip to main content
qorionix
ZQ-300partner
  • MSP or MSSP technician

Qorionix Certified Multi-Tenant Engineer

The partner-channel credential. For the MSP or MSSP technician who will run this across twenty, fifty or two hundred customer tenants.

What this certifies

Written so it could be disproved by watching the holder work. If you cannot imagine the task you would set to test a line of this, it does not belong here.

Can provision a customer tenant to a documented standard, set its module entitlements and its per-rule autonomy envelope, and hand it over with the limits written down and countersigned. Can run a monthly review across twenty or more tenants and separate a genuine regression in one of them from the product behaving correctly. Can diagnose, without escalating to us, the four failure shapes that account for most partner support traffic: a permission denial on a module the customer has paid for, a detection rule that refuses to activate, a credential rotation that reports success while the customer is locked out, and an audit verification that reports content tampering when nobody tampered with anything.

What it does not certify

A credential that appears to certify more than it tested is worse than no credential, because a buyer relies on it. This list is never empty on any credential in the programme.

  • Does not certify that a fully productised multi-tenant partner console exists, because it does not. This credential covers operating many tenants with the tooling that is genuinely there, and its course names the gaps rather than working around them silently.
  • Does not certify commercial or contractual competence. What a partner may promise a customer is between the partner and the customer.
  • Does not certify architecture or migration design. That is the Delivery Architect credential.
  • Does not confer any partner status, discount or tier. No commercial programme depends on this yet.

The job tasks it maps to

Phrased as the person holding the job would phrase it, with where in the product it happens — so the mapping is checkable rather than aspirational.

“Onboard a new customer the same way every time, so a colleague can pick it up”
Tenant provisioning, entitlement configuration, the onboarding runbook
“Set what the platform may do on its own, per customer, and get that in writing”
Per-rule autonomy tiers, per-action-class opt-in, and the handover document
“Look at fifty tenants on a Monday morning and know which three need me”
Cross-tenant posture and incident review, and what is not aggregated for you
“Work out whether a customer's complaint is a bug, a licence limit or correct behaviour”
The four diagnostic paths: entitlement, permission, rule validation, rotation state
“Keep the operator identity that spans customers separate from any one customer's identity”
The control-plane operator identity boundary and why it refuses to share a signing key
“Roll a sensor version across a fleet I do not own, and prove which hosts the update channel does not reach”
The signed sensor update channel, what it verifies before applying, and the manual distribution it does not replace
“Hand a customer's tenant back when they leave, or take it over when they arrive”
Export, offboarding, and what does not export

Getting here

Prerequisites

Full sequence: ZQ-100 → ZQ-200 → ZQ-300

Recommended experience

Currently operating at least three customer tenants of anything — Microsoft 365, an RMM, an EDR. The Administrator credential is a hard prerequisite: multi-tenant operation of a product you cannot configure correctly once is not a skill, it is a liability multiplied.

Recertification

Valid for 12 months

A free annual renewal assessment, plus a delivery attestation: two tenants onboarded or maintained in the period, or one incident written up. The attestation is the part that makes this credential mean something — an exam measures whether you can answer questions about handover, not whether you have ever handed a tenant to a customer who then had to live with it.

Price

€250 for the exam

Priced above the Administrator exam because it is a commercial capability for the holder's employer rather than a personal one. Purchased in the console; no partner tier or discount depends on it yet.

Holding this is a prerequisite for ZQ-400 Qorionix Certified Delivery Architect.

How you would prepare, and how you would be assessed

What the labs assume

  • At least two Qorionix tenants you control. Two is the minimum that makes any of the cross-tenant exercises meaningful; three is better because two tenants can be made identical by accident.
  • Your own service-desk or documentation system. Several exercises produce a runbook, and a runbook that lives in a text file on your laptop is not a deliverable.
  • Whatever you use to push software to customer estates. Module 5 is about sensor distribution and there is no updater to lean on.
  • A willingness to be told that something you assumed exists does not. Module 1 is largely that.